How does billing and invoicing work?

Payments are handled by Mollie (major cards; Enterprise can pay by invoice). vatnode issues its own sequential, gap-free invoices for every charge, available as PDFs in the dashboard.

Invoices

Your invoices are listed under Billing in the dashboard, and each one downloads as a PDF. To issue them we need your company name, address and country, which you enter in your billing details before checkout. Invoice numbers run in sequence with no gaps.

VAT on your invoice

Listed prices on the pricing page exclude VAT. What is added depends on where you are:

• Business in another EU country with a valid VAT number: enter the number in your billing details and you are invoiced under the reverse charge at 0%.
• EU consumers, and businesses without a valid VAT ID – Finnish customers included: charged Finnish VAT, since vatnode applies its home-country rate rather than each buyer’s local rate.
• Customers outside the EU: not charged VAT.

Renewals and failed payments

Subscriptions renew automatically for a further period of the same length unless you cancel beforehand, and we send a reminder before each renewal charge. If a renewal payment fails, we retry and email you to update your payment method. Access continues during a grace period before the account moves to the Free plan: 3 days for monthly subscriptions and 14 days for annual ones.

Other charges

Overage on Starter and Pro is billed on top of the subscription fee. Billing questions go to [email protected]; the terms of service set out the payment terms in full.